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  • PRIVACY & SECURITY

Privacy Policy

DIGITAL AIRWARE

PRIVACY POLICY

Effective Date: January 19, 2011
Last Updated: September 29, 2026

Digital Airware (“Digital Airware,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how Digital Airware may collect, use, disclose, and protect information when you visit our website, communicate with us, request information about our products or services, create an account where available, or otherwise interact with Digital Airware online.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE MAY COLLECT

The information Digital Airware collects depends on how you interact with our website and services.

Information You Provide to Us

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Telephone number
  • Company or organization name
  • Job title or professional information
  • Mailing or billing information
  • Account information
  • Customer-support requests
  • Product or service inquiries
  • Information submitted through contact forms
  • Communications you send to Digital Airware
  • Feedback, survey responses, or other information you choose to provide

Please do not submit confidential, classified, export-controlled, security-sensitive, or other restricted information through general website contact forms unless Digital Airware has specifically authorized that method of communication.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

  • Internet Protocol (IP) address
  • Browser type
  • Device type
  • Operating system
  • Approximate geographic location derived from IP address
  • Pages viewed
  • Referring website or source
  • Date and time of visits
  • Website interactions
  • Diagnostic and performance information

We may collect this information through server logs, cookies, analytics technologies, or similar tools.

2. HOW WE USE INFORMATION

Digital Airware may use personal information for legitimate business purposes, including to:

  • Operate and maintain our website;
  • Provide requested products, services, or information;
  • Respond to inquiries;
  • Communicate with customers and prospective customers;
  • Manage customer relationships;
  • Provide customer and technical support;
  • Create and administer user accounts;
  • Process authorized transactions;
  • Improve our website, software, products, and services;
  • Analyze website performance and usage;
  • Protect the security of our systems;
  • Detect or prevent fraud, misuse, unauthorized access, or security incidents;
  • Maintain business records;
  • Comply with legal and regulatory requirements;
  • Enforce our agreements and policies; and
  • Send marketing or promotional communications where permitted by law.

Digital Airware does not intend to use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice when required.

3. COOKIES AND SIMILAR TECHNOLOGIES

Digital Airware may use cookies and similar technologies to operate and improve our website.

These technologies may help us:

  • Maintain website functionality;
  • Remember user preferences;
  • Understand how visitors interact with our website;
  • Measure website traffic and performance;
  • Identify technical problems;
  • Improve website security; and
  • Support analytics or marketing activities.

Your browser may allow you to block, delete, or restrict cookies. Disabling certain cookies may affect the functionality of portions of the website.

Where required by applicable law, Digital Airware will provide appropriate choices regarding non-essential cookies or similar technologies.

4. ANALYTICS

Digital Airware may use third-party analytics providers to better understand website traffic, performance, and visitor interactions.

These providers may collect information using cookies or similar technologies according to their own privacy policies.

Digital Airware will seek to configure third-party services in a manner consistent with applicable privacy requirements.

5. HOW WE MAY DISCLOSE INFORMATION

Digital Airware may disclose personal information to service providers and other parties when reasonably necessary to operate our business.

These parties may include:

  • Website hosting providers;
  • Cloud-service providers;
  • Information technology providers;
  • Cybersecurity providers;
  • Analytics providers;
  • Customer-support platforms;
  • Payment processors, where applicable;
  • Professional advisers such as attorneys, accountants, and auditors;
  • Business partners when necessary to provide requested services; and
  • Government authorities when disclosure is required by applicable law.

Digital Airware may also disclose information when reasonably necessary to protect the rights, safety, property, or security of Digital Airware, our customers, website users, or others.

6. SALE OF PERSONAL INFORMATION

Digital Airware does not sell personal information for money.

Certain privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than an ordinary monetary sale.

If Digital Airware engages in activities that constitute a sale, sharing, or targeted advertising under an applicable privacy law, we will provide any notices and choices required by that law.

7. BUSINESS TRANSFERS

If Digital Airware is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or other corporate transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

8. DATA SECURITY

Digital Airware uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

However, no website, network, electronic transmission, or information-storage system can be guaranteed to be completely secure.

Users should use appropriate precautions when transmitting information online.

9. DATA RETENTION

Digital Airware retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, comply with legal or regulatory obligations, resolve disputes, enforce agreements, and protect legitimate business interests.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

10. CHILDREN'S PRIVACY

The Digital Airware website is intended primarily for business and general audiences and is not directed to children under 13.

Digital Airware does not knowingly collect personal information from children under 13 through this website without appropriate authorization or parental consent where required by law.

If we learn that we have collected personal information from a child in circumstances requiring parental consent without obtaining the required consent, we will take appropriate steps to address the information in accordance with applicable law.

A parent or legal guardian who believes a child has provided personal information to Digital Airware may contact us using the information provided below.

11. EMAIL AND MARKETING COMMUNICATIONS

Digital Airware may send communications concerning products, services, company news, or other business information when permitted by applicable law.

Recipients of promotional emails may unsubscribe by following the unsubscribe instructions contained in the communication.

Even after opting out of marketing communications, customers may continue to receive transactional, administrative, security, or service-related communications when appropriate.

12. THIRD-PARTY LINKS

Our website may contain links to websites, platforms, or services operated by third parties.

Digital Airware does not control and is not responsible for the privacy practices of third parties.

We encourage users to review the privacy policies of third-party websites before providing personal information.

13. YOUR PRIVACY RIGHTS

Depending on where you live and the laws that apply, you may have certain rights concerning your personal information.

These rights may include the ability to:

  • Request access to personal information;
  • Request correction of inaccurate information;
  • Request deletion of certain information;
  • Obtain information regarding certain disclosures of personal information;
  • Opt out of certain uses of personal information;
  • Withdraw consent where processing is based on consent; or
  • Exercise other rights provided by applicable privacy law.

Not all rights apply in every jurisdiction or circumstance.

Digital Airware may need to verify your identity before completing certain privacy requests. We may also deny or limit a request where permitted or required by law.

Digital Airware will not unlawfully discriminate against individuals for exercising applicable privacy rights.

14. DO NOT TRACK AND PRIVACY PREFERENCES

Some browsers and devices provide privacy preference or “Do Not Track” signals.

The legal requirements and technical standards associated with these signals continue to evolve.

Where applicable law requires Digital Airware to recognize a particular browser-based privacy preference signal, we will endeavor to process that signal as required.

15. INTERNATIONAL USERS

Digital Airware is based in the United States.

If you access our website from outside the United States, your information may be transferred to, processed, or stored in the United States or other jurisdictions where our service providers operate.

Where required, Digital Airware will use appropriate mechanisms designed to address applicable requirements for international transfers of personal information.

16. LEGAL AND REGULATORY COMPLIANCE

Digital Airware may retain, process, or disclose information when reasonably necessary to comply with applicable laws, regulations, court orders, subpoenas, government requests, contractual obligations, aviation-related requirements, export-control requirements, or other lawful obligations.

Nothing in this Privacy Policy is intended to require Digital Airware to disclose information where disclosure is prohibited by law.

17. CHANGES TO THIS PRIVACY POLICY

Digital Airware may update this Privacy Policy periodically to reflect changes in our website, technology, services, business practices, or legal requirements.

When changes are made, we will update the “Last Updated” date at the beginning of this Privacy Policy.

If required by applicable law, we may provide additional notice regarding material changes.

18. CONTACT DIGITAL AIRWARE

If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, please contact:

Digital Airware
Attn: Privacy / Legal
jdemoreta@digitalairware.com


When submitting a privacy request, please provide enough information for us to understand and appropriately respond to the request.

For security purposes, Digital Airware may request additional information to verify the identity or authority of the person making the request.

19. CONSENT AND ACKNOWLEDGMENT

By using the Digital Airware website, you acknowledge that you have had an opportunity to review this Privacy Policy.

Where consent is required by applicable law for a particular processing activity, Digital Airware will seek that consent separately when appropriate.

© 2026 Digital Airware. All Rights Reserved.

Copyright © 2026 Digital Airware - All Rights Reserved.

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